Last changed October 18, 2026

Service agreement

One page, plain words. You accept it by ticking the box when you pay; we keep a note of the date and this version.

Between Cabinet Sites, run by Marcus Fall, 3838 North Avenue, Modesto CA 95358 ("we"), and the shop named at checkout ("you").

1. What you get. The package and add-ons you picked, exactly as described at cabinetsites.co on the day you sign. We'll tell you 30 days before anything in your package changes.

2. Paying. The setup fee and your first month are due when you sign up; after that the monthly fee is charged to the card or bank account you paid with, each month on the same date. Add-ons are charged for the days you have them: from the day you add one to the day you remove it. A failed payment gets two retries over a week; after that we pause your Desk and add-ons (your website stays up for 30 more days).

3. Month to month. No contract term. Cancel anytime from your billing page or by replying to any email from us; the plan runs to the end of the month you've paid for.

4. What's yours. Your domain, your photos, your logo, your words, and your customers' information are yours. When you leave, we transfer your domain to you (or the registrar you name) for free and send you a copy of your website's files. We never hold anything hostage.

5. What's ours. The software that runs the site, the Shop Desk and the customer portal. You can use it while you're a customer.

6. Your photos and logo. You confirm you own them or have permission to use them on your site.

7. Your customers' information. Your customers' names, emails and job details are used only to run your site, your Desk and your customer portal. We never sell them, never email your customers for ourselves, and delete them within 60 days after you leave (after you've had your copy).

8. Email at your domain. We set up forwarding so mail to your domain reaches the inbox you choose. We read it only to do what your plan says (for example, filing supplier emails into Orders when you have that add-on).

9. When things break. We fix problems with the site or Desk as fast as we can, normally the same or next business day. We're not responsible for lost business from an outage beyond refunding that month's fee.

10. Changes to this page. If we change these terms we'll email you 30 days first; staying on after that means you accept them.